College of Health and Human Sciences
Description:
In this course, you will learn communication theories and acquire interpersonal skills that are useful in understanding, analyzing, and managing conflict. The relational, emotional, and substantive aspects of conflict will be addressed, including the influences of gender, culture, power, and forgiveness at the interpersonal, group, community, and global levels. Through this practice-based approach, you will attain communication and conflict resolution skills, models, and procedures that are pragmatic as well as theoretical. Completion will meet the Kansas Office of Dispute Resolution's requirements for approval in core mediation: the Dispute Resolution Act, K.S.A. 5-501 and Rule 912.
To successfully complete the microcredential and earn a digital badge, you must complete course assignments and receive an overall score of 80%.